Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our specific garment dimensions for the perfect fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our core pieces are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted immediately.
What materials do you use in your clothing?
Tiso is committed to quality. We use a blend of premium natural fibers and high-performance synthetics, all detailed in the 'Materials & Care' section of each product.
How should I care for my Tiso garments?
To maintain the longevity of your items, we recommend following the care label instructions. Generally, cold washes and air drying are best for our delicate fabrics.
Do you offer international shipping?
Yes, Tiso ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.